Oncology Front Desk & Scheduling Coordinator

The US Oncology Network; Flower Mound (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator for our Texas Oncology clinic in Flower Mound. This full-time role supports the Revenue Cycle Department with patient greetings, scheduling, insurance info, co-pays, and message routing.

Work week is Monday–Friday, 8:30am–5:00pm, at 4370 Medical Arts Drive, Suite 100. The candidate will handle check-in/out duties, collect payments, answer routine inquiries, and maintain accurate patient records.

Qualifications

• High school diploma or equivalent required.
• Reception/office experience preferred.
• Proficiency with computer systems and Microsoft Office.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Registers and schedules appointments for patients efficiently.
• Answers and routes incoming calls, relays messages to appropriate personnel.
• Collects co-pays and balances; provides receipt.
• Checks patients out after examination and schedules returning appointments.
• Maintains confidentiality and HIPAA compliance regarding patient records.
• Provides general administrative support and keeps the lobby area neat and organized.

Skills

Customer service

Reception

Organizational skills

Communication

Education

High school diploma

Smith18 months medical front desk experience

5 years front medical office receptionist experience

Tools

Microsoft Office

Job description

The US Oncology Network is seeking a Patient Services Coordinator for our Texas Oncology clinic in Flower Mound. This full-time role supports the Revenue Cycle Department with patient greetings, scheduling, insurance info, co-pays, and message routing.

Work week is Monday–Friday, 8:30am–5:00pm, at 4370 Medical Arts Drive, Suite 100. The candidate will handle check-in/out duties, collect payments, answer routine inquiries, and maintain accurate patient records.