Patient Access & Scheduling Specialist

Texas Oncology; Austin (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Texas Oncology in Austin seeks a Patient Services Coordinator to support the Revenue Cycle Department at 901 W. 38th Street #200. The role involves greeting patients, scheduling appointments, collecting co-pays, and coordinating with clinical staff.

The ideal candidate has front desk or receptionist experience, basic MS Office skills, and the ability to handle confidential information in compliance with HIPAA. This is a full-time, Monday–Friday position with standard daytime hours.

Qualifications

• High school diploma or equivalent required.
• Receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination; collects and files forms; updates demographics and insurance information.
• Collects co-pays and balances; provides receipts; answers routine questions and routes messages to appropriate personnel.
• Schedules returning appointments; provides patients with appointment details and directions; reschedules as needed.
• Maintains lobby and office supplies; adheres to confidentiality and HIPAA requirements.
• Performs other duties as assigned.

Skills

Receptionist experience

Microsoft Office

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Texas Oncology in Austin seeks a Patient Services Coordinator to support the Revenue Cycle Department at 901 W. 38th Street #200. The role involves greeting patients, scheduling appointments, collecting co-pays, and coordinating with clinical staff.

The ideal candidate has front desk or receptionist experience, basic MS Office skills, and the ability to handle confidential information in compliance with HIPAA. This is a full-time, Monday–Friday position with standard daytime hours.