Oncology Front Desk Administrator — Patient Scheduling

Johns Hopkins Medicine; Washington (District of Columbia); Presencial; USD 31.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full medical, dental, and vision plans

Retirement plans

Paid time off (PTO)

Tuition reimbursement for you and your

dependents

Employee Referral Program Bonus

Descripción de la vacante

Johns Hopkins Medicine's Sibley Memorial Hospital in Washington, DC, seeks an Administrative Assistant to welcome patients and support Front Desk operations in Medical Oncology.

The role handles patient registration, appointment scheduling, triaging calls, and accessing hospital info systems while maintaining HIPAA compliance and confidentiality. 40 hours weekly, Monday–Friday, high school education required.

Formación

• High school diploma or equivalent required, PC experience recommended.
• Proficiency with Microsoft Outlook for scheduling meetings.
• Familiarity with medical terminology and anatomy is preferred.
• Strong written and oral English communication skills.
• Experience using a department telephone system and patient registration processes.
• Ability to protect patient confidentiality under HIPAA.

Responsabilidades

• Create a positive first impression for appointments in Medical Oncology.
• Register patients and access hospital information systems.
• Triages telephone calls and schedules a variety of appointments.
• Obtain medical records to facilitate patient appointments.
• Communicate clearly with patients, physicians, and hospital staff.
• Attend staff meetings and participate in department activities.

Conocimientos

Microsoft Outlook scheduling

Medical terminology

English communication

Phone etiquette

Written communication

Schedule flexibility

HIPAA compliance

Team coordination

Educación

High school diploma or equivalent

Herramientas

Epic EMR

Descripción del empleo

Johns Hopkins Medicine's Sibley Memorial Hospital in Washington, DC, seeks an Administrative Assistant to welcome patients and support Front Desk operations in Medical Oncology.

The role handles patient registration, appointment scheduling, triaging calls, and accessing hospital info systems while maintaining HIPAA compliance and confidentiality. 40 hours weekly, Monday–Friday, high school education required.