Oncology Financial Navigator

AON Central Services, LLC; Hot Springs (AR); On-site; USD 27,000 - 37,000; Full time

Job summary

Genesis Cancer and Blood Institute seeks a patient financial navigator to review insurance coverage, estimate patient responsibility, and coordinate prior authorizations for cancer treatments.

The role involves counseling patients on benefits, assisting with applications for financial aid, and collaborating with clinical teams to minimize barriers to care while ensuring accurate collections.

Qualifications

• High School Diploma or equivalent required.
• Associate's Degree or higher in Healthcare Administration, Business, or related field preferred.
• Minimum two years in healthcare financial counseling, patient access, or medical billing.
• Experience verifying pre-certification and/or prior authorization with medical insurance.
• Experience with patient assistance programs and financial aid resources preferred.

Responsibilities

• Verify insurance coverage and pre-certifications; coordinate prior authorizations.
• Estimate patient financial responsibility and discuss with patients.
• Ensure patient benefits are up to date in EMR and coordinate with care teams.
• Assist patients with paperwork for assistance programs and grants.
• Monitor aging balances and arrange payment plans with patients.
• Collaborate with external entities to complete forms promptly and compassionately.

Skills

Communication skills

Interpersonal skills

Empathy and cultural sensitivity

Team collaboration

Financial counseling

Education

High School Diploma or equivalent

Associate's Degree or higher in Healthcare Administration, Business, or related field preferred

Tools

EMR systems

Practice management software

Insurance verification tools

Microsoft Office Suite

Job description

Genesis Cancer and Blood Institute seeks a patient financial navigator to review insurance coverage, estimate patient responsibility, and coordinate prior authorizations for cancer treatments.

The role involves counseling patients on benefits, assisting with applications for financial aid, and collaborating with clinical teams to minimize barriers to care while ensuring accurate collections.