Oncology Financial Navigator

American Oncology Management Company; Hot Springs (AR); Sur place; USD 27 000 - 37 000; Plein temps

Résumé du poste

Genesis Cancer and Blood Institute in Hot Springs, AR seeks a Patient Financial Navigator to serve as the primary advocate for insurance verification, authorization, and coverage management in oncology care. You will review benefits, establish patient financial responsibility, and coordinate prior authorizations to ensure access to treatment.

You will counsel patients on insurance benefits, out-of-pocket costs, and financial aid programs, working with clinical teams, insurers, and external

Qualifications

• High School Diploma or equivalent required; Associate's degree preferred.
• Two years of healthcare-related experience, especially in financial counseling or medical billing, is preferred.
• Experience verifying pre-certification and prior authorization with medical insurance is desirable.
• Familiarity with patient assistance programs and grant resources is a plus.
• Excellent verbal and written communication skills for diverse patient populations.

Responsabilités

• Coordinate pre-certification and prior authorization with insurance companies.
• Review patient treatment plans to estimate financial responsibility.
• Maintain up-to-date insurance benefits in EMR and verify coverage.
• Explain insurance benefits and patient obligations to patients.
• Assist with completion of forms for patient assistance programs and grants.
• Monitor aging balances and arrange feasible payment plans with patients.
• Collaborate with clinical staff and external entities to complete required forms.
• Maintain HIPAA-compliant, compassionate patient communication.

Connaissances

Interpersonal communication

Team collaboration

Explain financial information clearly

Patient advocacy

Knowledge of patient financial aid

Formation

High School Diploma or equivalent

AA degree or higher preferred

Outils

EMR systems

Practice management software

Insurance verification tools

Microsoft Office Suite

Description du poste

Genesis Cancer and Blood Institute in Hot Springs, AR seeks a Patient Financial Navigator to serve as the primary advocate for insurance verification, authorization, and coverage management in oncology care. You will review benefits, establish patient financial responsibility, and coordinate prior authorizations to ensure access to treatment.

You will counsel patients on insurance benefits, out-of-pocket costs, and financial aid programs, working with clinical teams, insurers, and external