Oncology Financial Navigator

Zangmeister Cancer Center; Columbus (OH); On-site; USD 27,000 - 41,000; Full time

Job summary

Zangmeister Cancer Center is seeking a Financial Counselor to act as the primary patient advocate for financial navigation within our oncology practice. The role reviews insurance coverage, estimates patient responsibility, and coordinates pre-authorizations and benefit verification to ensure access to cancer treatment.

Responsibilities include assisting patients with forms and applications for assistance programs, coordinating with external organizations, and communicating effectively with care

Qualifications

• Two years of healthcare financial counseling or related experience.
• Experience verifying pre-certification and prior authorization with medical insurance.
• Familiar with patient assistance programs and grant resources.
• Cash handling and monetary collection experience.
• Ability to calculate and collect patient responsibility and insurance co-pay/coinsurance.
• Knowledge of medical terminology, ICD9/10 and CPT codes.
• Excellent verbal and written communication skills.

Responsibilities

• Verify and coordinate insurance coverage and pre-certifications.
• Explain benefits and patient financial responsibility to patients.
• Assist with patient assistance programs and grant-funded resources.
• Maintain HIPAA-compliant confidentiality and accurate documentation.
• Collaborate with clinical teams, insurers, and external organizations.

Skills

Interpersonal skills

Communication

Cultural sensitivity

Teamwork

Education

Associate's Degree or higher in Healthcare Admin/Business

High School Diploma or equivalent

Tools

EMR systems

Practice management software

Insurance verification tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Zangmeister Cancer Center is seeking a Financial Counselor to act as the primary patient advocate for financial navigation within our oncology practice. The role reviews insurance coverage, estimates patient responsibility, and coordinates pre-authorizations and benefit verification to ensure access to cancer treatment.

Responsibilities include assisting patients with forms and applications for assistance programs, coordinating with external organizations, and communicating effectively with care