Oncology Field Specialist - Growth, Outcomes & KPIs

Natera; Phoenix, Scottsdale (AZ, AZ); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Uncapped commission

Car allowance

RSUs

Job summary

Natera is seeking an Associate Clinical Oncology Specialist (ACOS) to drive account sales, service, and support across Oncology products in the Phoenix East Valley. You’ll ensure patients adhere to prescribed test cadence and improve outcomes by optimizing clinical workflows and test fulfillment.

Responsibilities include growing existing accounts, educating clinicians, and partnering with internal teams to retain patients and expand unit volume.

Qualifications

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience.
• Medical assistant, clinical support, patient liaison or nursing background in oncology or a minimum of 2 years of medical sales experience.

Responsibilities

• Work with assigned COS to grow, maintain & support existing customers.
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure patients remain on the prescribed protocol.
• Assess the needs of medical professionals with focus on customer support, coordination of logistics, and problem solving.
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals on tools and resources for test order management.
• Utilize and maintain internal KPI reports related to patient retention and fulfilled orders.
• Collaborate with internal stakeholders to achieve best outcomes for patient and provider.

Skills

Account management

Clinical sales

Analytical skills

Interpersonal skills

Strategic thinking

Time management

Education

Bachelor’s degree preferred

Associate’s degree with 4+ years experience

Tools

PowerPoint

Excel

Gmail

Job description

Natera is seeking an Associate Clinical Oncology Specialist (ACOS) to drive account sales, service, and support across Oncology products in the Phoenix East Valley. You’ll ensure patients adhere to prescribed test cadence and improve outcomes by optimizing clinical workflows and test fulfillment.

Responsibilities include growing existing accounts, educating clinicians, and partnering with internal teams to retain patients and expand unit volume.