Oncology Field Specialist – Patient Care & Growth

Natera; Shreveport, Tyler (LA, TX); Remote; USD 14,000 - 28,000; Full time

Benefits offered by this job

Car allowance program

Restricted Stock Units (RSUs)

Uncapped commission

Job summary

Natera is seeking an Associate Clinical Oncology Specialist to drive account sales, service, and support for Oncology products. You’ll ensure patient adherence to test cadence and identify workflow improvements to boost patient outcomes.

You will collaborate with sales reps, patient coordinators, and territory managers to maximize retention and growth with existing customers. The role involves frequent cross-functional interaction, data-driven decision-making, and field-based work within the

Qualifications

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience.
• Medical assistant, clinical support, patient liaison or nursing background or a minimum of 2 years of sales experience.

Responsibilities

• Work with assigned COS to grow, maintain & support existing customers.
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff with a focus on customer support, coordination of logistics, and problem solving.
• Become experts on all Natera Oncology products and processes to maximize effectiveness in the field.
• Educate medical professionals on the tools and resources that Natera provides to facilitate test order management.
• Utilize and maintain internal reports of KPIs related to patient retention and fulfilled order volume.
• Be a key team player within the sales organization who can partner with internal stakeholders to achieve patient/provider outcomes.

Skills

Analytical skills

Interpersonal skills

Strategic thinking

Time management

Organizational skills

Sense of urgency

Education

Bachelor’s degree preferred

Associate’s degree + 4 years relevant experience

Tools

Microsoft PowerPoint

Excel

Gmail

Job description

Natera is seeking an Associate Clinical Oncology Specialist to drive account sales, service, and support for Oncology products. You’ll ensure patient adherence to test cadence and identify workflow improvements to boost patient outcomes.

You will collaborate with sales reps, patient coordinators, and territory managers to maximize retention and growth with existing customers. The role involves frequent cross-functional interaction, data-driven decision-making, and field-based work within the