Oncology Center Coordinator: Patient Access & Care Liaison

Emanate Health; West Covina (CA); On-site; USD 32,000 - 47,000; Full time

Job summary

Emanate Health is seeking a Cancer Center Coordinator to manage patient registrations, verify insurance coverage, obtain authorizations, and document financial responsibilities. The role coordinates referrals, schedules appointments, and communicates with patients to ensure follow‑through with care.

Strong customer service and medical terminology knowledge are preferred. Ideal candidates will have 3–5 years in healthcare, preferably oncology, and experience with admission/registration and

Qualifications

• Minimum Education Requirement : High School or equivalent preferred.
• Bilingual preferred.
• Minimum Experience Requirement : Three to five years in healthcare setting, especially in an oncology practice preferred.
• Excellent customer service skills.
• Computer skills for data entry.
• Knowledge of medical terminology preferred.
• Admission/registration and insurance verification experience preferred.

Responsibilities

• Process ambulatory clinic and acute treatment registrations and verification of insurance coverage.
• Verify insurance eligibility/benefits and obtain authorizations.
• Document patient’s financial responsibility and ensure account is ready for billing and collections.
• Prepare and coordinate all referrals and arrange appointments for patients.
• Answer incoming calls and communicate with patients to ensure follow‑through with referrals.
• Support office in synchronizing appointments, authorizations and tests across clinics.
• Provide documentation support and coordinate patient care activities.

Skills

Bilingual preferred

Excellent customer service

Computer skills for data entry

Knowledge of medical terminology

Admission/registration and insurance —

Education

High School or equivalent

Job description

Emanate Health is seeking a Cancer Center Coordinator to manage patient registrations, verify insurance coverage, obtain authorizations, and document financial responsibilities. The role coordinates referrals, schedules appointments, and communicates with patients to ensure follow‑through with care.

Strong customer service and medical terminology knowledge are preferred. Ideal candidates will have 3–5 years in healthcare, preferably oncology, and experience with admission/registration and