OnCall Maintenance Coordinator - Scheduling & Service Excellence

Associa; Brooklyn Park (MN); On-site; USD 28,000 - 39,000; Full time

Job summary

Associa Minnesota is seeking a highly organized Maintenance Coordinator to manage maintenance work orders, schedule field technicians, and coordinate with homeowners, community managers, and vendors.

The role emphasizes strong communication, attention to detail, and proficient use of MS Office tools in a fast-paced environment. This on-site position offers collaborative teamwork and opportunities for process improvements.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years in customer service, admin, scheduling, or related field.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple priorities and deadlines.
• Strong attention to detail and problem-solving.
• Proficiency with Microsoft Outlook, Excel, Word, Teams, and other business systems.

Responsibilities

• Coordinate maintenance work orders from start to completion.
• Schedule technicians and service providers daily.
• Prioritize requests based on urgency and needs.
• Track progress and provide updates to customers and stakeholders.
• Ensure proper documentation and closure of work orders.
• Serve as main contact for homeowners, managers, vendors, and staff.
• Assist with billing documentation and invoicing processes.
• Maintain accurate records in company software and databases.

Skills

Customer service

Administrative support

Scheduling

Dispatching

Operations coordination

Property management

Maintenance coordination

Time management

Communication

Outlook

Excel

Word

Teams

Education

High School Diploma or GED

Associate degree or equivalent

Tools

Microsoft Outlook

Excel

Word

Teams

Job description

Associa Minnesota is seeking a highly organized Maintenance Coordinator to manage maintenance work orders, schedule field technicians, and coordinate with homeowners, community managers, and vendors.

The role emphasizes strong communication, attention to detail, and proficient use of MS Office tools in a fast-paced environment. This on-site position offers collaborative teamwork and opportunities for process improvements.