Maintenance Coordinator

VISTA PROPERTY MANAGEMENT, INC (3311300); Villa Park (IL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health coverage

401(k) with employer matching

Life and disability insurance

Paid time off

Job summary

Vista Property Management, Inc in Villa Park, IL is seeking a Maintenance Coordinator to keep communities running smoothly. You will respond to homeowner inquiries, coordinate with contractors, and manage maintenance work orders to ensure timely completion.

The ideal candidate has 6 months to 1 year of related experience, an associate’s degree or equivalent, strong communication and math skills, and proficiency with Microsoft Office.

Qualifications

• 6 months–1 year of related experience.
• Associate's degree or equivalent preferred.
• Strong written and verbal communication skills.
• Ability to prepare reports and present information to managers and the public.
• Strong basic math skills.
• Proficiency with Microsoft Office and project management software.

Responsibilities

• Respond to homeowner maintenance inquiries by phone, email, and web portal.
• Coordinate with contractors and vendors to schedule routine maintenance and resident appointments.
• Review, follow up on, and complete maintenance work orders daily.
• Assist CAMs with contract assignments, vendor coordination, and Board-approved work.
• Maintain accurate portfolio records including maintenance alerts and vendor contacts.
• Prepare and distribute homeowner maintenance notifications and related correspondence.
• Provide timely support for homeowner maintenance concerns, including after-hours calls.

Skills

Microsoft Office

Communication skills

Documentation skills

Problem-solving

Education

Associate's degree or equivalent

Job description

Best-in-Class Benefits and Culture:

Our client values their employees' time and effort. Their competitive compensation of $45,000 - $55,000, depending on experience, and an extensive benefits package to enhance their commitment to your success. Our client's benefits package includes:

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Well-being and work-life balance: Paid time off

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.

To thrive/succeed as the Maintenance Coordinator, you should have:

• 6 months – 1 year of related experience.
• Associate's degree or equivalent from a two-year college or technical school preferred.
• Strong written and verbal communication skills, with the ability to read, analyze, and interpret business, professional, technical, or governmental documents.
• Ability to prepare reports, business correspondence, and procedure manuals and effectively present information to managers, customers, and the public.
• Strong basic math skills, including the ability to calculate percentages, proportions, discounts, and other figures and amounts.
• Sound reasoning and problem-solving skills, with the ability to follow written, oral, or diagram instructions and address standardized situations.
• Proficiency with Microsoft Office, including Word, PowerPoint, and Excel, as well as email and project management software.

Your responsibilities as the Maintenance Coordinator will include:

• Respond to homeowner maintenance inquiries by phone, email, and web portal, documenting conversations and following up as directed.
• Coordinate with contractors and vendors to schedule routine maintenance, approved work, and resident appointments while keeping maintenance calendars current.
• Review, follow up on, and complete maintenance work orders daily, including matching invoices to work orders and closing completed requests.
• Assist Community Association Managers (CAMs) with contract assignments, maintenance action items, vendor coordination, and work approved by Boards of Directors.
• Maintain accurate CINC Portfolio Management records, including recurring maintenance alerts, contract expirations and renewals, vendor contact information, W9s, and COIs.
• Prepare and distribute homeowner maintenance notifications, email blasts, vendor appointment notices, bids, and related correspondence for CAM and Board review.
• Provide professional and timely support for homeowner maintenance concerns, protect confidential information, and assist with after-hours emergency calls as requested.

Keep Communities Running Smoothly—Join Our Team!

If you're organized, responsive, and ready to make a difference behind the scenes, our client wants to hear from you. Apply today!

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.