Onboarding & Training Lead — Housing Tech

EliseAI; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Equity in the company

100% covered medical, dental, and vision premiums

Fully paid parental leave

Commuter benefits

401(k) benefits

Fitness & home services stipend

Unlimited vacation and paid holidays

Relocation packages

Job summary

EliseAI in Boston seeks a Customer Training Specialist to lead onboarding and training for clients adopting products. Candidates should have 3+ years in customer-facing roles, excellent communication skills, and the ability to create educational content. Responsibilities include conducting onboarding sessions and developing training materials. The role comes with a salary range of $90,000 - $120,000 and offers benefits such as equity, fully covered medical premiums, and unlimited vacation.

Qualifications

• 3+ years in customer-facing roles, especially in customer success or training.
• Ability to effectively convey complex information.
• Experience creating educational content is preferred.

Responsibilities

• Conduct onboarding sessions with customers.
• Develop and deliver engaging training sessions.
• Act as a liaison between customers and internal teams.

Skills

Communication skills

Technical proficiency

Organizational skills

Presentation skills

Customer relationship management

Job description

EliseAI in Boston seeks a Customer Training Specialist to lead onboarding and training for clients adopting products. Candidates should have 3+ years in customer-facing roles, excellent communication skills, and the ability to create educational content. Responsibilities include conducting onboarding sessions and developing training materials. The role comes with a salary range of $90,000 - $120,000 and offers benefits such as equity, fully covered medical premiums, and unlimited vacation.