Onboarding & Training Lead — Housing Tech

EliseAI; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Equity in the company

100% covered Medical, Dental, and Vision premiums

Fully paid parental leave

Commuter benefits

401(k) benefits

Fitness & home services stipend

Collaborative in-office environment

Unlimited vacation and paid holidays

Relocation packages

Job summary

EliseAI is seeking a Customer Training Specialist in Chicago to oversee the onboarding process for clients utilizing their AI solutions in housing and healthcare. This role demands strong communication and technical skills, alongside the ability to develop engaging training content. Key responsibilities include conducting onboarding sessions, gathering client feedback, and acting as a liaison for client needs. The position offers a salary range of $90,000 - $120,000 and comprehensive benefits including equity, health coverage, and unlimited vacation.

Qualifications

• 3+ years of experience in a customer-facing role, preferably in customer success, training, or teaching.
• Willingness to travel to conduct in-person training sessions.
• Ability to convey complex information clearly.

Responsibilities

• Conduct thorough onboarding sessions with customers.
• Develop and deliver engaging training sessions tailored to client needs.
• Proactively gather feedback from customers and implement improvements.

Skills

Customer-facing experience

Strong communication skills

Technical proficiency

Presentation skills

Organizational skills

Job description

EliseAI is seeking a Customer Training Specialist in Chicago to oversee the onboarding process for clients utilizing their AI solutions in housing and healthcare. This role demands strong communication and technical skills, alongside the ability to develop engaging training content. Key responsibilities include conducting onboarding sessions, gathering client feedback, and acting as a liaison for client needs. The position offers a salary range of $90,000 - $120,000 and comprehensive benefits including equity, health coverage, and unlimited vacation.