Onboarding & Pre-Boarding Specialist

Jefferson Health Plans; Philadelphia (Philadelphia County); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Tuition assistance

Medical insurance

Job summary

Jefferson Health Plans is seeking an Onboarding Specialist to provide pre-boarding support to TA Operations for new hires, rehires, and transfers. You will triage questions to TAPs or HRSC and ensure timely, accurate information for managers and new employees.

Responsibilities include acting as primary contact for pre-boarding, partnering with TA, Occupational Health, IT, HRSC, and delivering smooth day-to-day operations.

Qualifications

• High School Diploma or equivalent required.
• Less than 1 year HR experience preferred.
• Solid understanding of onboarding policies and employment eligibility verification.
• Ability to solve problems quickly and engage multiple stakeholders.
• Strong time management to handle tight deadlines and multiple tasks.
• Experience collaborating with HR, IT, and hiring managers.
• Knowledge of state/federal regulations in recruitment and hiring.
• Customer service orientation for new hires.
• Clear communication with stakeholders and new hires.
• Adaptable to changing priorities and process improvements.
• Excellent organizational and detail-oriented approach.

Responsibilities

• Provide pre-boarding support to TA Operations for new hires, rehires, and transfers.
• Triage operational questions to TAPs or HRSC to support service delivery.
• Act as point person for pre-boarding tasks and I-9 verification.
• Collaborate with TA Team, Occupational Health, HRIT, and HRSC to address issues.

Skills

HS Diploma

HR experience

Policy knowledge

Problem solving

Time management

Cross-functional collaboration

Compliance awareness

Customer service

Communication skills

Adaptability

Organizational skills

Attention to detail

Education

Bachelor’s degree strongly preferred

Job description

Jefferson Health Plans is seeking an Onboarding Specialist to provide pre-boarding support to TA Operations for new hires, rehires, and transfers. You will triage questions to TAPs or HRSC and ensure timely, accurate information for managers and new employees.

Responsibilities include acting as primary contact for pre-boarding, partnering with TA, Occupational Health, IT, HRSC, and delivering smooth day-to-day operations.