Jeff Temp - Onboarding Specialist

Jefferson Health Plans; Philadelphia (Philadelphia County); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Tuition assistance

Medical insurance

Job summary

Jefferson Health Plans is seeking an Onboarding Specialist to provide pre-boarding support to TA Operations for new hires, rehires, and transfers. You will triage questions to TAPs or HRSC and ensure timely, accurate information for managers and new employees.

Responsibilities include acting as primary contact for pre-boarding, partnering with TA, Occupational Health, IT, HRSC, and delivering smooth day-to-day operations.

Qualifications

• High School Diploma or equivalent required.
• Less than 1 year HR experience preferred.
• Solid understanding of onboarding policies and employment eligibility verification.
• Ability to solve problems quickly and engage multiple stakeholders.
• Strong time management to handle tight deadlines and multiple tasks.
• Experience collaborating with HR, IT, and hiring managers.
• Knowledge of state/federal regulations in recruitment and hiring.
• Customer service orientation for new hires.
• Clear communication with stakeholders and new hires.
• Adaptable to changing priorities and process improvements.
• Excellent organizational and detail-oriented approach.

Responsibilities

• Provide pre-boarding support to TA Operations for new hires, rehires, and transfers.
• Triage operational questions to TAPs or HRSC to support service delivery.
• Act as point person for pre-boarding tasks and I-9 verification.
• Collaborate with TA Team, Occupational Health, HRIT, and HRSC to address issues.

Skills

HS Diploma

HR experience

Policy knowledge

Problem solving

Time management

Cross-functional collaboration

Compliance awareness

Customer service

Communication skills

Adaptability

Organizational skills

Attention to detail

Education

Bachelor’s degree strongly preferred

Job description

Job Details

* This is position is with Jefferson’s internal temporary staffing pool - JeffTemps*

The Onboarding Specialist provides pre-boarding support to TA Operations for new hires, rehires, and transfers. Supports and responds to pre-boarding related needs for Talent Acquisition Partners and their designated departments. This position also triages, as appropriate, operational questions to TAPs or HRSC to support in the delivery of value added service to management and pre-boarding employees that reflect the business objectives of the organization.

Job Description

Job Duties

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Acts as primary contact for pre-boarding hires, TAPs, and Occupational Health as it relates to the pre-boarding process.
• Supports the delivery of TA pre-boarding processes for clients and ensures that TA pre-boarding service delivery is satisfactory to clients.
• Partners with TA Team, Occupational Health, HRIT, and HRSC as appropriate, to address issues concerning pre-boarding.
• Knowledge of and ability to implement TA Pre-Boarding related tasks, processes, and projects to ensure the day-to-day operations run smoothly.
• Acts as point person for I-9 verification.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma/GED HS Diploma or equivalent
• Less than 1 year Prior HR Experience
• HR Policies, Standards, and Procedures - A solid understanding of company policies and procedures related to onboarding, employment eligibility verification, and other relevant areas is important for ensuring compliance and providing accurate information to new hires.
• Problem-Solving Skills - Pre-boarding specialists may encounter challenges such as last-minute changes or unexpected issues. The ability to quickly assess situations and find solutions is essential for keeping the pre-boarding process on track.
• Time-Management- Pre-boarding often involves working with tight deadlines and juggling multiple tasks simultaneously. Effective time management skills help ensure that all pre-boarding activities are completed in a timely manner.
• Cross Functional Collaboration - Working closely with HR, hiring managers, IT, and other departments is common in pre-boarding. Collaboration skills facilitate smooth coordination and information sharing to ensure that all necessary preparations are made.
• Compliance and Regulatory Knowledge - Awareness of state and federal regulations, accreditation standards, and healthcare industry guidelines in recruitment and hiring processes within Jefferson Health. Adhere to changes in licensure requirements, background check procedures, and other legal considerations affecting staff recruitment for Jefferson Health.
• Customer Service Orientation - Being approachable, responsive, and helpful is important for providing new hires with a positive pre-boarding experience and addressing any questions or concerns they may have.
• Communication Skills - Clear and effective communication is essential for providing new hires with important information about their upcoming start date, what to expect on their first day, and any necessary preparations.
• Adaptability - The ability to adapt to changing circumstances and priorities is important for pre-boarding specialists, as they may need to adjust their plans or procedures based on the needs of the organization or individual new hires.
• Organizational Skills - Pre-boarding involves coordinating various tasks such as preparing paperwork, setting up equipment, and scheduling orientation sessions. Strong organizational skills help ensure that all necessary arrangements are made in advance.
• Attention to Detail - The ability to pay attention to detail is crucial for ensuring that all pre-boarding tasks are completed accurately and that new hires have everything they need for a successful start.

Preferred Qualifications

• Bachelor’s Degree strongly preferred

Additional Qualifications

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow’s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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