Onboarding Operations Lead – Martech & ABX

Ignitium: ABX Orchestration; Spokane (WA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Collaborative team environment

State-of-the-art technology exposure

Career growth opportunities

Job summary

Ignitium: ABX Orchestration in Spokane is seeking a TechOps Onboarding Manager to lead enterprise client onboarding processes across major ABX and revenue technology platforms. This leadership role focuses on delivering excellent onboarding experiences ensuring long-term client success while managing cross-functional teams and improving operational processes.

The ideal candidate should possess strong martech experience, remarkable communication skills, and a leadership mentality. This position offers a salary between $85,000 and $100,000 plus bonuses, emphasizing career growth opportunities in a fast-paced environment.

Qualifications

• Strong experience in martech, RevOps, onboarding, or technical project delivery.
• Deep understanding of CRM, marketing automation, and ABX ecosystems.
• Exceptional communication and stakeholder management skills.
• Process-oriented mindset with the ability to scale systems and workflows.
• Leadership mentality with a passion for mentoring and operational excellence.

Responsibilities

• Lead the full onboarding lifecycle from technical discovery through platform go-live.
• Manage onboarding timelines, deliverables, and client communication.
• Partner cross-functionally with Client Success, Strategy, MOPs, and Engineering teams.
• Configure and QA platforms including Salesforce, HubSpot, Demandbase, 6sense, ZoomInfo, Marketo, Salesloft, Google Tag Manager, and GA4.
• Identify and resolve onboarding blockers before they impact delivery.
• Improve onboarding SOPs, workflows, and scalable operational processes.
• Mentor onboarding specialists and elevate team execution quality.
• Drive smooth client handoffs and long-term platform adoption.

Skills

Experience in martech

RevOps knowledge

Technical project delivery

Exceptional communication skills

Stakeholder management

Process-oriented mindset

Leadership mentality

Tools

Salesforce

HubSpot

Demandbase

6sense

ZoomInfo

GA4

Marketo

Salesloft

Google Tag Manager

Job description

Ignitium: ABX Orchestration in Spokane is seeking a TechOps Onboarding Manager to lead enterprise client onboarding processes across major ABX and revenue technology platforms. This leadership role focuses on delivering excellent onboarding experiences ensuring long-term client success while managing cross-functional teams and improving operational processes.

The ideal candidate should possess strong martech experience, remarkable communication skills, and a leadership mentality. This position offers a salary between $85,000 and $100,000 plus bonuses, emphasizing career growth opportunities in a fast-paced environment.