Marketing Tech Onboarding Lead - Drive Early ROI (B2B SaaS)

Ikuto; San Mateo (CA); Hybrid; USD 120,000 - 200,000; Full time

Job summary

A technology company specializing in AI is seeking an Onboarding & Implementation Lead to work hands-on with new B2B clients, guiding them through onboarding and campaign design. The ideal candidate will have 3–7 years of experience in SaaS roles, strong skills in marketing technology tools like HubSpot and Salesforce, and a consultative approach to customer success. This hybrid role is pivotal for ensuring clients achieve value quickly from the AI platform.

Qualifications

• 3–7 years in a customer-facing SaaS role (implementation, onboarding, solutions consulting).
• Experience with demand generation, product marketing, and growth.
• Comfort operating in a fast-moving, early-stage environment.

Responsibilities

• Lead onboarding for new B2B customers from kickoff through adoption.
• Partner with teams to shape initial campaigns and guide customers.
• Help customers reach first ROI quickly.

Skills

Experience working closely with B2B marketing teams

Background in marketing technology or sales technology environments

Comfort configuring and working inside tools like HubSpot, Marketo, Salesforce

Strong communication skills

Consultative, hands-on approach to customer work

Tools

HubSpot

Marketo

Salesforce

Job description

A technology company specializing in AI is seeking an Onboarding & Implementation Lead to work hands-on with new B2B clients, guiding them through onboarding and campaign design. The ideal candidate will have 3–7 years of experience in SaaS roles, strong skills in marketing technology tools like HubSpot and Salesforce, and a consultative approach to customer success. This hybrid role is pivotal for ensuring clients achieve value quickly from the AI platform.