Onboarding & Operations Coordinator

CarMax; Roseville (CA); On-site; USD 23,970 - 38,572; Full time

Job summary

CarMax is hiring a Management Assistant in Roseville, CA, to support store operations and assist managers with hiring, onboarding, and orientation for applicants and new associates. The role will handle administrative tasks, cash handling, and documentation across sales, auction, and appraisal functions.

You will join a fast-paced, team-oriented environment with a focus on exceptional customer service and operational excellence.

Qualifications

• Experience coordinating hiring and onboarding processes.
• Strong organizational skills and attention to detail in a deadline-driven environment.
• Proficiency in word processing, spreadsheets, and intermediate PC skills.
• Effective communication with customers and associates in person, by phone, and in writing.
• Ability to multi-task and prioritize in a fast-paced setting.
• Maintain confidentiality of records and reports within scope of position.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Coordinate hiring and onboarding processes, including scheduling interviews, preparing documentation, and managing applicant records in Workday.
• Facilitate new associate orientation, ensuring timely completion of required documentation and training, and maintaining accurate personnel files.
• Provide customer service support by greeting customers, answering questions, and assisting with paperwork.
• Process sales and auction paperwork, including DMV documentation and dealer registration.
• Handle cash management tasks, including deposits, safe handling, and multiple payment types.
• Support Business Office operations and mentor new associates as needed.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Hiring and onboarding coordination

Customer service

Multitasking

Attention to detail

Communication

Confidentiality

Flexibility

Tools

Workday

MS Office

Job description

CarMax is hiring a Management Assistant in Roseville, CA, to support store operations and assist managers with hiring, onboarding, and orientation for applicants and new associates. The role will handle administrative tasks, cash handling, and documentation across sales, auction, and appraisal functions.

You will join a fast-paced, team-oriented environment with a focus on exceptional customer service and operational excellence.