Store Operations & Onboarding Assistant

CarMax; Murrieta (CA); On-site; USD 23,000 - 39,000; Full time

Job summary

CarMax, the nation’s largest retailer of used cars, is seeking a Management Assistant at our Murrieta store. You will support store operations by helping managers with hiring, onboarding, and orientation, while delivering friendly customer service and coordinating across sales, auction, and appraisal functions.

This role handles cash handling, paperwork processing, and system updates in a fast-paced, team‑oriented environment.

Qualifications

• Ability to read, interpret, and accurately transcribe data for record-keeping.
• Strong organizational skills and attention to detail in a deadline‑driven environment.
• Proficiency in word processing, spreadsheets, and intermediate PC skills.
• Effective communication skills for interacting with customers and associates in person, by phone, and in writing.
• Ability to multi‑task and prioritize in a fast‑paced setting.
• Maintain confidentiality of records and reports within scope of position.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Coordinate hiring and onboarding processes, including scheduling interviews, preparing documentation, and managing applicant records in Workday.
• Facilitate new associate orientation, ensuring timely completion of required documentation and training, and maintaining accurate personnel files.
• Provide customer service support by greeting customers, answering questions, and assisting with paperwork.
• Process sales and auction paperwork, including DMV documentation and dealer registration.
• Handle cash management tasks, including deposits, safe handling, and multiple payment types.
• Support Business Office operations and mentor new associates as needed.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Organizational skills

Data transcription

Communication skills

Multitasking

Confidentiality

Flexible schedule

Job description

CarMax, the nation’s largest retailer of used cars, is seeking a Management Assistant at our Murrieta store. You will support store operations by helping managers with hiring, onboarding, and orientation, while delivering friendly customer service and coordinating across sales, auction, and appraisal functions.

This role handles cash handling, paperwork processing, and system updates in a fast-paced, team‑oriented environment.