Operations & Onboarding Specialist

CarMax Business Services; Murrieta (CA); On-site; USD 24,000 - 39,000; Full time

Job summary

CarMax in Murrieta, CA is seeking a Management Assistant to support store operations by assisting managers with hiring, onboarding, and orientation, and by handling administrative tasks across sales, auction, and appraisal functions.

You will manage applicant records in Workday, greet customers, process paperwork, handle cash tasks, and help mentor new associates while maintaining EH&S standards and a high level of service.

Qualifications

• Ability to read, interpret, and accurately transcribe data for record-keeping.
• Strong organizational skills with meticulous attention to detail.
• Proficiency in word processing and spreadsheet software.
• Effective communication with customers and associates in person, by phone, and in writing.
• Ability to multi-task and prioritize in a fast-paced setting.
• Maintain confidentiality of records and reports within scope of position.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Coordinate hiring and onboarding processes, including scheduling interviews and managing applicant records in Workday.
• Facilitate new associate orientation and ensure timely completion of required documentation and training.
• Provide customer service support by greeting customers and assisting with paperwork.
• Process sales and auction paperwork, including DMV documentation and dealer registration.
• Handle cash management tasks, including deposits and multiple payment types.
• Support Business Office operations and mentor new associates as needed.
• Follow CarMax EH&S requirements and maintain a clean, orderly work area.

Job description

CarMax in Murrieta, CA is seeking a Management Assistant to support store operations by assisting managers with hiring, onboarding, and orientation, and by handling administrative tasks across sales, auction, and appraisal functions.

You will manage applicant records in Workday, greet customers, process paperwork, handle cash tasks, and help mentor new associates while maintaining EH&S standards and a high level of service.