Onboarding Lead: Seamless Client Deployments

Protomiq; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Protomiq in Atlanta, GA, is seeking an Onboarding Manager to lead the initial post-contract setup for clients and ensure clear goals, align necessary resources, and guarantee a smooth deployment of services.

You will coordinate with cross-functional teams, manage multiple onboardings, deliver products on time, and maintain positive client relationships while continuously improving onboarding processes.

Qualifications

• 2+ years of experience in Automotive Support or management.
• Experience in software project management.
• Exceptional organizational and communication skills.
• Ability to manage multiple onboardings simultaneously.
• Proactive problem-solving and client-facing mindset.

Responsibilities

• Manage onboarding from intake through execution and deployment.
• Coordinate cross-functional resources for fast, flawless onboarding.
• Be the single point of contact for onboarding status and issues.
• Translate client requirements into actionable onboarding tasks and plans.
• Ensure products are delivered on time and onboarding quality meets expectations.
• Maintain positive client relationships and communicate priorities clearly.

Skills

Communication

Organization

Problem solving

Teamwork

Detail oriented

Customer focus

Job description

Protomiq in Atlanta, GA, is seeking an Onboarding Manager to lead the initial post-contract setup for clients and ensure clear goals, align necessary resources, and guarantee a smooth deployment of services.

You will coordinate with cross-functional teams, manage multiple onboardings, deliver products on time, and maintain positive client relationships while continuously improving onboarding processes.