Onboarding Lead: Enterprise Launch & Success

Tapcheck; Plano (TX); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Tapcheck is looking for an Onboarding Manager to lead clients through the onboarding process. This includes managing expectations, configuring the platform, and ensuring data accuracy during the client's initial setup.

The successful candidate will need 3-5 years of experience in client-facing technical roles and should have strong knowledge of payroll systems and Salesforce. The role requires a detail-oriented individual who can manage multiple accounts effectively.

Qualifications

• 3–5+ years experience in onboarding, implementation, or account management.
• Strong familiarity with payroll, timekeeping, and HRIS integrations.
• Detail-oriented and organized, managing a pipeline independently.

Responsibilities

• Own onboarding from sales handoff through launch and the first 30 days.
• Serve as primary contact for aligning expectations and timelines.
• Configure Tapcheck’s platform and manage data accuracy.

Skills

Onboarding

Client Management

Salesforce

Technical Troubleshooting

Project Management

Tools

Confluence

Lucidchart

Excel

Job description

Tapcheck is looking for an Onboarding Manager to lead clients through the onboarding process. This includes managing expectations, configuring the platform, and ensuring data accuracy during the client's initial setup.

The successful candidate will need 3-5 years of experience in client-facing technical roles and should have strong knowledge of payroll systems and Salesforce. The role requires a detail-oriented individual who can manage multiple accounts effectively.