Onboarding & Employee Services Coordinator

JSG (Johnson Service Group, Inc.); Pelham (AL); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Sick time

401(k)

Weekly pay

Job summary

Johnson Service Group is seeking an Employee Service Representative (Staffing Coordinator) to handle onboarding duties and support HR and payroll processes in Pelham, Alabama. The role emphasizes accuracy, courtesy, and responsiveness to employee inquiries.

The ideal candidate will be friendly, perceptive, and disciplined, with strong communication and problem-solving abilities to manage requests and ensure compliance. This position offers growth within a collaborative team at JSG.

Qualifications

• Must have computer skills and the ability to learn.
• Experience with DocuSign would be a plus.
• Proficient in Microsoft Office.
• Word - ability to format documents using excellent grammar, punctuation and spelling.
• Excel - spreadsheets and Pivot Tables.
• PowerPoint - presentation preparation.
• Outlook - calendars and meeting invitations.
• Working knowledge of Adobe including document conversion.
• Detail oriented, sense of urgency, and strong problem-solving skills.
• Excellent verbal/written skills and communication skills.
• Strong interpersonal skills are essential.
• Must have the ability to manage processes and analyze information.

Responsibilities

• Prepare and distribute documentation, maintain electronic records, draft correspondence, and provide general administrative support.
• Provide customer service by answering employee requests and questions.
• Assist with processing and documenting personnel changes and terminations.
• Assisting with payroll and time collection.
• Maintain and prepare employee files.
• Preparing and formatting resumes.
• Complete onboarding process and new hire orientation.
• Submit online requests and assists with background checks/drug screenings for new hires.
• Responsible for Form I-9 compliance.
• Corresponding with HR and Payroll on employee issues.
• Assist branch office with research, reports, duties, and special projects as requested.

Skills

Computer skills

DocuSign

Microsoft Office

Word formatting

Excel

Pivot Tables

PowerPoint

Outlook

Adobe (document conversion)

Attention to detail

Problem-solving

Verbal and written communication

Interpersonal skills

Process management and analysis

Tools

DocuSign

Microsoft Office

Adobe

Job description

Johnson Service Group is seeking an Employee Service Representative (Staffing Coordinator) to handle onboarding duties and support HR and payroll processes in Pelham, Alabama. The role emphasizes accuracy, courtesy, and responsiveness to employee inquiries.

The ideal candidate will be friendly, perceptive, and disciplined, with strong communication and problem-solving abilities to manage requests and ensure compliance. This position offers growth within a collaborative team at JSG.