On-Time Bus Dispatcher & Safety Coach

FIRST STUDENT MANAGEMENT LLC; Harvey (LA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company contribution

Paid time off and paid holidays

Company-paid life insurance

Stability with a large organization

Growth opportunities

PerkSpot discounts

Job summary

First Student Management LLC is hiring a Dispatcher to manage bus routes, schedules, and driver communications, ensuring on-time performance and safety. The role involves counseling drivers, handling heavy phone/radio traffic, and coordinating with operations teams.

Requires 3–5 years in dispatch or related roles, a high school diploma, and comfort with dispatch equipment. Competitive pay and benefits accompany this position in a dynamic school-transportation environment.

Qualifications

• 3–5 years experience in dispatch or related operations.
• Clear communicator with strong customer service abilities.
• Able to manage high-volume phone and radio traffic.
• Knowledge of radio dispatch systems and DOT requirements.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles high volumes of phone and radio traffic.
• Reports scheduling and driver issues to Operations.
• Acts as liaison with major contracted customers.
• May assist with charter reservations, billing, or payroll.
• Provides solutions to drop-off and pickup problems.
• Performs clerical tasks and supports day-to-day ops.

Skills

3-5 years experience

Excellent communication

Customer service

Deliver under deadlines

DOT drug testing knowledge

Computer literate

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Job description

First Student Management LLC is hiring a Dispatcher to manage bus routes, schedules, and driver communications, ensuring on-time performance and safety. The role involves counseling drivers, handling heavy phone/radio traffic, and coordinating with operations teams.

Requires 3–5 years in dispatch or related roles, a high school diploma, and comfort with dispatch equipment. Competitive pay and benefits accompany this position in a dynamic school-transportation environment.