Full-Time Bus Dispatch Coordinator — On-Time Routing

First Student; Chicago (IL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Full-time schedule

Competitive pay ($23-25/hr)

Career advancement opportunities

Positive work environment

Job summary

First Student is seeking a Dispatcher to coordinate and dispatch buses, ensuring on-time performance and safe operations. You will counsel drivers, manage heavy phone and radio traffic, and serve as liaison with major customers across routes.

Requires 3-5 years' dispatch or driver experience, a high school diploma, strong communication skills, and basic radio equipment knowledge. This full-time role offers steady shifts and opportunities for career advancement within a nationwide network.

Qualifications

• 3-5 years experience in dispatch or driver roles
• High school diploma or equivalent required
• Basic knowledge of radio dispatch equipment
• Excellent communication and customer service skills
• Ability to work under time constraints and deadlines
• DOT drug testing and safety regulations compliance

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors.
• Handles heavy phone and radio traffic.
• Takes scheduling and driver complaints and reports to supervisor/manager.
• Acts as primary communication liaison with major contracted customer.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Performs miscellaneous clerical duties as needed.
• Assists with supervision of day-to-day operations.

Skills

On-time scheduling

Communication

Customer service

Radio dispatch

Computer literacy

DOT compliance

Education

High school diploma or equivalent

Job description

First Student is seeking a Dispatcher to coordinate and dispatch buses, ensuring on-time performance and safe operations. You will counsel drivers, manage heavy phone and radio traffic, and serve as liaison with major customers across routes.

Requires 3-5 years' dispatch or driver experience, a high school diploma, strong communication skills, and basic radio equipment knowledge. This full-time role offers steady shifts and opportunities for career advancement within a nationwide network.