On-Site Windows Desktop Support Specialist

Apex Systems; Fort Mitchell (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Everforth Apex is seeking a dedicated Desktop Support professional to deliver on-site and remote assistance for agency users in Fort Mitchell, Kentucky. Responsibilities include installing, troubleshooting, and repairing desktops and related hardware/software in a Windows environment, with travel within the local service area as needed.

The role requires 1–2+ years of Windows desktop support, proficiency in Windows OS, Active Directory, Office 365, ticketing systems, and basic network

Qualifications

• High school diploma or equivalent technical certification.
• 1–2+ years of desktop support experience in a Windows environment.
• Proficiency in Windows OS, Active Directory, Office 365, and ticketing systems.

Responsibilities

• Provide technical support to agency users remotely and in person.
• Install, troubleshoot, and repair desktops, laptops, and related hardware/software.
• Perform basic network troubleshooting to ensure connectivity.
• Deliver customer service while supporting end-user technology needs.
• Travel within the local service area to provide hands-on support.

Skills

Windows OS

Active Directory

Office 365

Ticketing systems

Remote support tools

Network troubleshooting

Education

High school diploma or equivalent

Tools

Device imaging

Windows deployment

Job description

Everforth Apex is seeking a dedicated Desktop Support professional to deliver on-site and remote assistance for agency users in Fort Mitchell, Kentucky. Responsibilities include installing, troubleshooting, and repairing desktops and related hardware/software in a Windows environment, with travel within the local service area as needed.

The role requires 1–2+ years of Windows desktop support, proficiency in Windows OS, Active Directory, Office 365, ticketing systems, and basic network