On-Site Warranty Door Technician

Palmer-Donavin

Etna Township (OH)

On-site

USD 42,000 - 65,000

Full time

14 days+

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Benefits offered by this job

ESOP

401(k) plan

Paid time off

Medical, dental, vision

Job summary

Palmer-Donavin is seeking a Warranty and Service Technician to evaluate and perform warranty repairs on-site, ensuring proper door installation and service eligibility. You will complete detailed service documentation, inspect installations, and communicate findings to homeowners and installers.

Ideal candidates bring 2+ years in construction, carpentry, or door installation, with strong mechanical aptitude and proficiency in Outlook.

Qualifications

Two or more years of experience in construction, carpentry, or door installation.
High school diploma or GED required.
Proficiency in Microsoft Outlook required.

Responsibilities

Communicate with homeowners and installers to assess warranty eligibility and determine the appropriate scope of service.
Inspect job sites to evaluate installation conditions and identify service or repair requirements.
Perform repairs, adjustments, and replacements on door components using hand and power tools.
Set doors, adjust operation, and install hardware to ensure proper fit, function, and performance.
Complete work orders and required service documentation accurately and collect payments upon job completion when required.
Install or remove lights and bore or cut holes in flooring or doors as needed during repair or installation activities.
Perform final quality inspections to ensure doors operate smoothly and meet service standards.
Maintain a professional and customer-focused approach while representing the company during service visits.