NOW HIRING: FIELD SERVICE TECHNICIAN

Shuster's Builders Supplies, Inc.; Irwin (Westmoreland County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Paid holidays

Earned vacation time

Job summary

A regional door manufacturer is seeking a Field Service Technician to support customers throughout the service region. This role involves troubleshooting installed door systems, performing repairs, and providing exceptional customer service. Ideal candidates are organized, dependable, and have a mechanical aptitude. A clean background check and motor vehicle record are required. Experience in construction or product handling is preferred. The job offers stable, year-round employment with various benefits including health insurance and a 401(k) plan.

Qualifications

• Clean background check required.
• Clean motor vehicle record required.
• Basic computer skills.

Responsibilities

• Travel to job sites to troubleshoot installed door systems.
• Perform warranty repairs and component replacements.
• Document service work clearly and accurately.

Skills

Organizational skills

Customer service skills

Troubleshooting ability

Mechanical aptitude

Education

High school diploma or equivalent

Job description

NOW HIRING: FIELD SERVICE TECHNICIAN

We are a growing regional interior and exterior door manufacturer seeking a dependable Field Service Technician to support our customers across our service region. This role is ideal for someone who is mechanically inclined, highly professional, and takes pride in solving problems the right way the first time.

If you enjoy a mix of fieldwork, customer interaction, and hands‑on technical work—with the stability of a manufacturing company behind you—we want to hear from you. This role is best suited for applicants seeking long‑term, stable employment with accountability and high standards.

What You’ll Do

• Travel to job sites to troubleshoot installed door systems
• Perform warranty repairs and component replacements
• Visit both unoccupied construction sites and occupied homes
• Represent the company with professionalism and strong customer service
• Document service work clearly and accurately
• Assist in warehouse roles to support shipping, product handling, or operations when service demand is low
• Participate in training to learn product lines, installation methods, and troubleshooting procedures

Schedule & Travel

• Generally a 5‑day work week
• No weekends
• Overtime may be required depending on workload
• Some overnight travel required
• Company‑paid hotel accommodations and per diem provided
• Company vehicle and all required tools supplied

What We Offer

• Stable, year‑round employment with a growing manufacturer
• Pay based on experience, skill level, and performance
• Company vehicle and professional tools provided
• Variety in work – field service plus in‑house responsibilities
• Supportive team and structured training

Benefits Package (available when eligible)

• Health, dental, and vision insurance
• 401(k) retirement plan
• Short‑term and long‑term disability insurance
• Company‑paid life insurance plus optional term life coverage
• Supplemental insurance options
• Paid holidays
• Earned vacation time

What We’re Looking For

• Organized and detail‑oriented
• Exceptional customer service skills
• High level of professionalism in customer homes and job sites
• Strong troubleshooting and fast problem‑solving ability
• Comfortable working independently in the field
• Physically capable of handling interior and exterior door units and components

Requirements

• Clean background check required
• Clean motor vehicle record required
• Basic computer skills
• High school diploma or equivalent
• Mechanical aptitude or construction/product handling experience preferred
• Must be dependable, punctual, and able to represent the company professionally
• Professional references and employment verification required

Who Succeeds in This Role

• Individuals who take ownership of their work and follow through
• Applicants who are comfortable interacting respectfully with homeowners and contractors
• Candidates looking for a long‑term position, not temporary or seasonal work
• People who can stay organized, communicate clearly, and adapt when schedules shift

If you want a role where your skill, judgment, and professionalism matter—and where you can build a long‑term career—apply today.

Quality doors built with care. Service that proves we mean it.