On-Site Venue Technology Specialist

ASM Global; Wheatland (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

Legends Global is seeking a reliable IT support specialist to provide level 1 and 2 support for POS systems at events and venues in California. You will troubleshoot hardware and software issues, perform venue walk-throughs, and ensure all systems are operational before, during, and after events.

The role requires strong problem-solving, good communication with internal and external stakeholders, and the ability to lift up to 50 lbs and stand for long periods.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication.
• Proficient with Microsoft Office suite.

Responsibilities

• Provide level 1 & 2 support for POS systems.
• Implement improvements to assigned areas.
• Conduct venue walk-throughs to ensure systems are operational.
• Replace defective hardware before, during, and after events.
• Diagnose software, firmware, and hardware errors.

Skills

Analytical thinking

Problem solving

Multitasking

Verbal communication

Written communication

Stakeholder management

Tools

Microsoft Office

Job description

Legends Global is seeking a reliable IT support specialist to provide level 1 and 2 support for POS systems at events and venues in California. You will troubleshoot hardware and software issues, perform venue walk-throughs, and ensure all systems are operational before, during, and after events.

The role requires strong problem-solving, good communication with internal and external stakeholders, and the ability to lift up to 50 lbs and stand for long periods.