Venue Technology & POS Support Specialist

ASM Global; Camden (NJ); On-site; USD 32,000 - 39,000; Full time

Job summary

Legends Global is seeking an IT support professional to provide level 1 and 2 support for point-of-sale systems at venues in New Jersey. You will troubleshoot software, firmware, and hardware issues, and work to keep all systems operational before and during events.

The role requires the ability to adapt to dynamic environments, walk long distances on site, and lift up to 50 lbs. The employer emphasizes equal opportunity and safe work practices.

Qualifications

• Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks efficiently.
• Strong verbal and written communication and the ability to establish and maintain effective working relationships with internal and external stakeholders.

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems and elevate when necessary
• Initiates and implement improvements to areas of responsibility
• Conduct venue walk-through to ensure all systems are operational prior to and during all events
• Replacement of defective hardware before, during and after events
• Diagnoses of software, firmware & hardware errors and breakage
• Maintain a thorough knowledge of the organization and adheres to all standards and practices

Skills

Analytical skills

Problem-solving

Communication

Time management

Stakeholder relations

Job description

Legends Global is seeking an IT support professional to provide level 1 and 2 support for point-of-sale systems at venues in New Jersey. You will troubleshoot software, firmware, and hardware issues, and work to keep all systems operational before and during events.

The role requires the ability to adapt to dynamic environments, walk long distances on site, and lift up to 50 lbs. The employer emphasizes equal opportunity and safe work practices.