On-Site Treatment Coordinator: Growth & Patient Care

Talentify

Winston-Salem (NC)

On-site

USD 23,000 - 26,000

Full time

14 days+

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Benefits offered by this job

Health coverage

401(k) with company match

Paid time off

Wellness program

Bonus pay up to $300/mo

Job summary

Triad Orthodontics in Winston-Salem is seeking a full-time Treatment Coordinator to join our kid-friendly, modern practice. You will coordinate and schedule appointments, discuss procedures and costs, and serve as the liaison between dentist and patient in a fast-paced environment.

The role emphasizes exceptional customer service, handling inquiries, following up with patients throughout treatment, and guiding families through insurance and credit options while maintaining patient privacy in our

Qualifications

1+ years of dental or healthcare receptionist experience.
Experience coordinating appointments and handling patient inquiries.
Ability to discuss treatment plans and financing options.

Responsibilities

Coordinate and schedule appointments for patients.
Discuss procedures and costs with patients.
Act as liaison between dentist and patient.
Provide exceptional customer service and follow-up communications.
Discuss insurance and credit options offered.
Routinely follow up with patients throughout treatment.
Maintain patient information in data system in compliance with privacy regulations.
Update patient education materials and reception area.