Pediatric Treatment Coordinator — Patient Care & Scheduling

Talentify; Danville (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Supplemental benefits

Wellness program

401(k) with company match

Paid time off

Job summary

Triad Orthodontics in Danville is seeking a Treatment Coordinator for a full-time, on-site role. You will coordinate and schedule patient appointments, conduct initial consultations on procedures and costs, and act as a liaison between the dentist and patients in a friendly, patient-centered environment.

The position emphasizes strong customer service, handling questions about insurance and financing, following patients through treatment, updating education materials, and maintaining a welcoming

Qualifications

• 1+ years of dental/healthcare receptionist experience.
• Experience coordinating and scheduling patient appointments.
• Strong customer service and communication skills.

Responsibilities

• Coordinate and schedule appointments for patients.
• Conduct initial consultations and discuss treatment plans and costs.
• Act as liaison between dentist and patient.
• Provide customer service and address inquiries promptly.
• Discuss financial options, insurance, and credit options.
• Follow up with patients during treatment.
• Update patient education materials and maintain reception area.
• Maintain patient information in data system per privacy regulations.

Skills

Dental receptionist

Customer service

Appointment scheduling

Job description

Triad Orthodontics in Danville is seeking a Treatment Coordinator for a full-time, on-site role. You will coordinate and schedule patient appointments, conduct initial consultations on procedures and costs, and act as a liaison between the dentist and patients in a friendly, patient-centered environment.

The position emphasizes strong customer service, handling questions about insurance and financing, following patients through treatment, updating education materials, and maintaining a welcoming