On‑Site Traffic Operations & Incident Response Operator

AECOM; Nashville (TN); On-site; USD 29,000 - 37,000; Full time

Job summary

AECOM is seeking a Traffic Management Center Operator to be based on-site in Nashville, TN. You will monitor CCTV and dynamic message signs, support first responders, and coordinate incident responses with service patrols.

The role requires strong communication, multitasking, and proficiency with traffic management software. Day-to-day duties include log accuracy, data analysis, and posting alerts during incidents.

Qualifications

• Minimum requirements: High School + 4 years of relevant experience or equivalent.
• Preferred: Experience in traffic management or related field.
• Proficiency with traffic management software and devices.

Responsibilities

• Monitor and control traffic management devices across Davidson County highways.
• Support first responders, emergency management, and law enforcement communications.
• Detect and report incidents, dispatch service patrols, notify the public.
• Handle calls from various persons, organizations, and agencies.
• Create and submit work orders for equipment issues.
• Ensure data submission accuracy in logs and reports.

Skills

Traffic management

Communication

Multitasking

Fast-paced work

Traffic management software

Education

High School or equivalent

Tools

Traffic management software

CCTV systems

Job description

AECOM is seeking a Traffic Management Center Operator to be based on-site in Nashville, TN. You will monitor CCTV and dynamic message signs, support first responders, and coordinate incident responses with service patrols.

The role requires strong communication, multitasking, and proficiency with traffic management software. Day-to-day duties include log accuracy, data analysis, and posting alerts during incidents.