On-Site Tech Support Engineer – Lafayette, IN (24/7 On-Call)

Gilder Search Group; Lafayette (IN); On-site; USD 60,000 - 75,000; Full time

Job summary

A technical support company is seeking a dedicated individual for an on-site position in Lafayette, Indiana. The role includes handling client technical support issues, ensuring compliance with regulatory requirements, and maintaining high-quality standards. The individual must be able to work independently and communicate effectively. Regular attendance and willingness to be on-call are essential.

Qualifications

• Must have text message and email capable mobile phone.
• Regular attendance is required.
• Willingness to develop and implement documentation for processes.

Responsibilities

• Handle technical support issues from clients.
• Develop and implement effective documentation and procedures.
• Ensure compliance with state regulatory requirements.

Job description

A technical support company is seeking a dedicated individual for an on-site position in Lafayette, Indiana. The role includes handling client technical support issues, ensuring compliance with regulatory requirements, and maintaining high-quality standards. The individual must be able to work independently and communicate effectively. Regular attendance and willingness to be on-call are essential.