Desktop Support Technician: Wed–Sat 7am–5pm EST

Russell Tobin; New Carlisle (IN); On-site; USD 52,000; Full time

Job summary

A staffing agency is seeking a Technical Support Specialist in New Carlisle, Indiana, to provide basic technical support to users. Responsibilities include answering queries, troubleshooting issues, and ensuring timely resolutions. Ideal candidates will have an associate degree and 0–3 years of experience in technical support. Strong communication and problem-solving skills are essential. This position offers an hourly pay of $25. Please apply today to join a dynamic team.

Qualifications

• 0–3 years of experience in technical support or similar role.
• Basic knowledge of common IT concepts and tools is preferred.
• Ability to follow instructions and guidelines.

Responsibilities

• Provide basic technical support to users and help resolve common issues.
• Answer user queries via phone, email, or in person.
• Identify and troubleshoot technical problems.
• Follow standard steps to resolve issues.
• Record and track all problems and solutions.
• Ensure issues are resolved on time.

Skills

Good communication skills

Problem-solving skills

Education

Associate degree or related field

Tools

Common IT tools

Job description

A staffing agency is seeking a Technical Support Specialist in New Carlisle, Indiana, to provide basic technical support to users. Responsibilities include answering queries, troubleshooting issues, and ensuring timely resolutions. Ideal candidates will have an associate degree and 0–3 years of experience in technical support. Strong communication and problem-solving skills are essential. This position offers an hourly pay of $25. Please apply today to join a dynamic team.