IT Support Specialist I — Remote & On-Call

ITinspired; Baton Rouge (LA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Mileage reimbursement

Health/Gym Membership reimbursement

Company Paid Time Off

Company Wellness Program

Company paid Health insurance

Company paid dental insurance

Company paid vision insurance

Company paid Employee Assistance Program

Company paid Accidental Death & Dismemberment Insurance

Company paid Short-Term and Long-Term Disability Insurance

Company paid Life Insurance Policy

401k with matching

Technical training and certification support

Quarterly Bonus Structure

Employee of the Quarter program

Casual Friday Dress Code

Pet Friendly Office

Remote work opportunities

Company paid socials and events

Job summary

A regional IT service provider is seeking an IT Support Specialist in Baton Rouge, LA who will be responsible for troubleshooting hardware and software issues, managing documentation, and handling desktop/server administration. This role requires effective communication, self-motivation, and a positive attitude while interacting with clients. A range of employee benefits, including health reimbursement and retirement plans, are provided, making it an excellent opportunity for dedicated professionals.

Qualifications

• Effective communication with clients and co-workers.
• Self-management and motivation.
• Positive mental attitude and problem-solving orientation.
• Friendly interactions with customers and vendors.
• Deadline-oriented work ethic.

Skills

Basic hardware and software troubleshooting

Documentation and Ticket Management

Basic user account management

Desktop and Server Administration (Windows 10, Server 2012-2019)

Low level training and instruction

Tools

Microsoft Windows 10

Microsoft Server 2012-2019

Google Workspace

Office 365

Carbonite

Cloudberry

Veeam

Job description

A regional IT service provider is seeking an IT Support Specialist in Baton Rouge, LA who will be responsible for troubleshooting hardware and software issues, managing documentation, and handling desktop/server administration. This role requires effective communication, self-motivation, and a positive attitude while interacting with clients. A range of employee benefits, including health reimbursement and retirement plans, are provided, making it an excellent opportunity for dedicated professionals.