On-Site Student Transit Operations Lead

Remix; California (MO); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Free medical plans

401K matching

Job summary

Via is seeking an Operations Manager for its Student Transit team. This fully in-person role requires onsite presence 4–5 days per week, primarily in the Sacramento/San Jose/Santa Rosa area, to keep student transportation running safely and reliably.

You will lead daily operations, manage drivers, and collaborate with school partners to turn feedback into actionable improvements, using data and technology to optimize performance and rider experience.

Qualifications

• Experience leading operations or logistics teams.
• Strong communication and relationship-building skills.
• Willingness to be onsite 4–5 days per week in Sacramento/San Jose/Santa Rosa area.

Responsibilities

• Run the daily onsite operations to ensure safe, reliable student transportation.
• Make real-time decisions on driver supply, compliance, and student needs to maintain service quality.
• Guide and support drivers, fostering trust and readiness to deliver great service to students and families.
• Turn feedback from students and districts into tangible improvements and partner with internal teams to implement changes.
• Use data and technology to monitor service performance, diagnose issues, and implement efficiency improvements.
• Serve as a key operational bridge between school partners, drivers, and Via central teams to support growth in your market.

Skills

People management

Logistics

Customer service

Operations

Job description

Via is seeking an Operations Manager for its Student Transit team. This fully in-person role requires onsite presence 4–5 days per week, primarily in the Sacramento/San Jose/Santa Rosa area, to keep student transportation running safely and reliably.

You will lead daily operations, manage drivers, and collaborate with school partners to turn feedback into actionable improvements, using data and technology to optimize performance and rider experience.