On-Site Service Trainer & Field Engineer (North Mexico)

UNOX S.p.A.; Indiana; Presencial; USD 24 000 - 43 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work-Life balance initiatives

Mentorship & coaching

Career growth & training programs

Team building activities

Resumo da oferta

Unox Mexico is seeking an On Site & Service Trainer to support customers and internal teams. The role covers installation, repair, and training across Monterrey and northern Mexico, with field visits and regular training sessions.

The candidate should have a bachelor’s degree in engineering and up to 5 years’ experience in food equipment maintenance and training, plus strong communication and problem-solving skills. Travel is required.

Qualificações

• Bachelor’s degree in electrical/electronic/mechanical engineering.
• Up to 5 years of experience in maintaining food equipment and delivering training.
• Willingness to travel within the north of Mexico.
• Good communication and customer-facing skills.
• English (optional).

Responsabilidades

• Provide first-level service support to UNOX service network in Monterrey and the north of the country.
• Create and deliver training courses and mentoring to the service partners across Mexico.
• Audit activities and performances of service partners at installation sites.
• Repair UNOX equipment and install equipment, training customers.
• Produce timely and detailed service reports and field visit documentation.
• Schedule and conduct regular training sessions for service partners.
• Identify root causes of equipment failures and develop solutions.
• Develop and improve the service network in the north of Mexico.

Conhecimentos

English

Communication skills

SAP

Salesforce

Training delivery

Customer focus

Diagnostic skills

Time management

Interpersonal skills

Formação académica

Engineering degree (electrical/electronic/mechanical)

Ferramentas

SAP

Salesforce

Descrição da oferta de emprego

Unox Mexico is seeking an On Site & Service Trainer to support customers and internal teams. The role covers installation, repair, and training across Monterrey and northern Mexico, with field visits and regular training sessions.

The candidate should have a bachelor’s degree in engineering and up to 5 years’ experience in food equipment maintenance and training, plus strong communication and problem-solving skills. Travel is required.