Field Service Lead – NA Install & Commissioning

Jobot; Chicago (IL); On-site; USD 110,000 - 140,000; Full time

Job summary

Jobot is seeking a Lead Service Engineer to oversee and coordinate all service activities across North America, including a small field service team (USA, Mexico). The role involves field service, installation, commissioning, and ongoing support to customers, with extensive travel and a focus on quality and reliability.

Candidates should have 10+ years in field service and commissioning, strong leadership, and excellent communication and problem-solving skills.

Qualifications

• Minimum 10 years of field service and commissioning experience.
• Experience leading a small team in heavy industry preferred.
• Technically proficient in industrial maintenance or electromechanics.

Responsibilities

• Oversee installation and commissioning of new systems across North America.
• Lead and develop the local service team; coordinate planning and contract management.
• Perform field service, installation, and commissioning activities.
• Conduct preventive and unscheduled maintenance; diagnose and troubleshoot issues.
• Travel 50–75% within the USA; ensure customer satisfaction and reports.

Skills

Technical communication

Analytical skills

Presentation skills

Problem-solving

Team collaboration

Microsoft Office

CAD tools

Field service

Results-oriented

Tools

SharePoint

CAD

Modeling tools

Job description

Jobot is seeking a Lead Service Engineer to oversee and coordinate all service activities across North America, including a small field service team (USA, Mexico). The role involves field service, installation, commissioning, and ongoing support to customers, with extensive travel and a focus on quality and reliability.

Candidates should have 10+ years in field service and commissioning, strong leadership, and excellent communication and problem-solving skills.