On-Site Service Rep: Inventory & Customer Solutions-PartTime

Grainger; Sunshine Village (AL); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

Holidays 6

401(k) 6% match

Employee discounts

Tuition reimbursement

Maternity/paternity leave

Job summary

Grainger is hiring a part-time On-Site Service Representative in Montgomery, AL. You will support multiple customer locations by receiving and stocking products, maintaining stocking levels, and solving customer issues with a focus on fast, friendly service.

You will work with route planning tools, engage with customers to identify product needs, and collaborate with sales partners to expand Grainger offerings.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Communication

Problem solving

Team collaboration

Education

High School Diploma or equivalent

Job description

Grainger is hiring a part-time On-Site Service Representative in Montgomery, AL. You will support multiple customer locations by receiving and stocking products, maintaining stocking levels, and solving customer issues with a focus on fast, friendly service.

You will work with route planning tools, engage with customers to identify product needs, and collaborate with sales partners to expand Grainger offerings.