On-Site Service Pro (Part-Time) — MRO & Inventory

W. W. Grainger; Blandon, Northern (PA, KY); Hybrid; USD 30,000 - 44,000; Part time

Benefits offered by this job

Health benefits

PTO & holidays

401(k) match

Employee discounts

Tuition assistance

Birth parent leave

Job summary

W.W. Grainger, Inc. in Blandon, PA is hiring a part-time On-Site Service Representative to stock and manage customer inventory, provide outstanding service, and support sales growth through the KeepStock program.

You will follow routes, work with partners, and identify improvements while upholding safety and quality. This role requires lifting up to 60 lbs, a valid driver's license, and strong collaboration with the team; on-site benefits reflect Grainger's day-one coverage.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Collaboration

Problem solving

Route planning

Education

High School Diploma or equivalent

Tools

Routing software

Job description

W.W. Grainger, Inc. in Blandon, PA is hiring a part-time On-Site Service Representative to stock and manage customer inventory, provide outstanding service, and support sales growth through the KeepStock program.

You will follow routes, work with partners, and identify improvements while upholding safety and quality. This role requires lifting up to 60 lbs, a valid driver's license, and strong collaboration with the team; on-site benefits reflect Grainger's day-one coverage.