On-Site Service Pro — Full-Time in Birmingham

W.W. Grainger, Inc.; Birmingham (AL); On-site; USD 30,000 - 37,000; Full time

Job summary

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan, providing MRO products and value‑added solutions to over 4.6 million customers.

The role is a full-time On-Site Service Representative in the Birmingham, AL area with base pay quoted per hour. The position involves stocking, servicing customers, and partnering with sales to grow accounts and KeepStock program.

Qualifications

• Three years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60 lbs and work in difficult positions.

Responsibilities

• Receive and stock purchased product at customer locations and manage inventory.
• Resolve customer problems promptly to retain loyalty.
• Follow designated routes and maintain route guides.
• Identify improvements in productivity, process and cycle time.
• Comply with safety and inspection requirements at the facility.
• Create new orders by engaging with customers to identify needs.
• Probe for customer needs during site visits and collaborate with sales partners.

Skills

Customer service experience

Team collaboration

Problem solving

Education

High School Diploma or equivalent

Job description

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan, providing MRO products and value‑added solutions to over 4.6 million customers.

The role is a full-time On-Site Service Representative in the Birmingham, AL area with base pay quoted per hour. The position involves stocking, servicing customers, and partnering with sales to grow accounts and KeepStock program.