On-Site Inventory & Service Pro (Part-Time)

W. W. Grainger; Dubuque (IA); On-site; USD 30,000 - 44,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

6 PTO days + 6 holidays

401(k) plan

Employee discounts

Tuition reimbursement

Maternity and parental leave

Job summary

W. W. Grainger, Inc. is a leading broad line distributor focusing on MRO products and solutions in North America.

The On-Site Service Representative role in Dubuque, IA supports customers by stocking inventory, delivering excellent service, and growing accounts through KeepStock programs. The position is part-time, requires driving, and includes benefits starting on day one. The role emphasizes safe operations, teamwork, and proactive engagement with customers to identify additional Grainger

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations and maintain inventory levels.
• Resolve customer problems promptly to retain and promote loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify opportunities to improve productivity, processes, and cycle time.
• Comply with safety and inspection requirements of the facility.
• Help create new orders by engaging with customers to identify additional product needs.
• Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings.

Skills

Customer service

Inventory management

Route planning

Problem solving

Driving

Education

High School Diploma or equivalent

Job description

W. W. Grainger, Inc. is a leading broad line distributor focusing on MRO products and solutions in North America.

The On-Site Service Representative role in Dubuque, IA supports customers by stocking inventory, delivering excellent service, and growing accounts through KeepStock programs. The position is part-time, requires driving, and includes benefits starting on day one. The role emphasizes safe operations, teamwork, and proactive engagement with customers to identify additional Grainger