On-Site MRO Service Specialist - Full-Time

Grainger; Prattville (AL); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

PTO 18 days

Holidays 6

401(k) plan

Employee discounts

Tuition reimbursement

Student loan relief

Maternity/paternity leave

Job summary

Grainger is hiring a full-time On-Site Service Representative in Prattville, Alabama. You will manage inventory, stock purchased product, and deliver outstanding customer service while supporting KeepStock programs.

You will follow routing plans, help identify improvements, ensure safety, and collaborate with sales partners to expand Grainger offerings across customer sites. Must have 3 years' experience, HS diploma, and a valid driver's license.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Sales experience

Inventory management

Driver's license

Education

High School Diploma

Job description

Grainger is hiring a full-time On-Site Service Representative in Prattville, Alabama. You will manage inventory, stock purchased product, and deliver outstanding customer service while supporting KeepStock programs.

You will follow routing plans, help identify improvements, ensure safety, and collaborate with sales partners to expand Grainger offerings across customer sites. Must have 3 years' experience, HS diploma, and a valid driver's license.