On-Site Service & Inventory Specialist

Grainger; Macedonia (OH); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Early paycheck access

PTO 18 days

Company holidays 6 days

401(k) matching 6%

Employee discounts

Parental leave

Safety shoes

Job summary

Grainger in Macedonia, OH is seeking an On-Site Service Representative (full-time). You will manage inventory, stock products at customer locations, and provide outstanding service while supporting KeepStock programs and collaborating with sales partners to expand Grainger offerings.

The role requires 3 years of selling or service experience, a High School Diploma, the ability to lift 25–60 lbs, and a valid driver’s license with required auto insurance.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Sales/service experience

Collaboration

Problem solving

Lifting 25–60 lbs

Driver's license

Auto insurance

Education

High School Diploma or equivalent

Job description

Grainger in Macedonia, OH is seeking an On-Site Service Representative (full-time). You will manage inventory, stock products at customer locations, and provide outstanding service while supporting KeepStock programs and collaborating with sales partners to expand Grainger offerings.

The role requires 3 years of selling or service experience, a High School Diploma, the ability to lift 25–60 lbs, and a valid driver’s license with required auto insurance.