On-Site Service & Inventory Specialist

Grainger; Lenexa (KS); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

Paid time off (PTO)

401(k) Retirement Savings Plan with 6%

Employee discounts, tuition reimb., &

Maternity & parental leave

Job summary

Grainger in Lenexa, KS is seeking an On-Site Service Representative (Full Time). The role supports assigned customers by managing their inventory, delivering outstanding customer service, and driving account growth through Grainger's KeepStock program.

You will follow routing schedules, stock products, resolve issues, and collaborate with sales partners to expand Grainger offerings. A high school diploma and 3 years in selling or service, plus a valid driver's license, are required.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60 lbs and/or work in difficult positions.
• Valid driver's license in State of residence.
• Must carry required levels of automobile insurance.
• Strong collaboration and problem-solving skills.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Teamwork

Problem solving

Driving

Education

High School Diploma or equivalent

Tools

Routing software

Job description

Grainger in Lenexa, KS is seeking an On-Site Service Representative (Full Time). The role supports assigned customers by managing their inventory, delivering outstanding customer service, and driving account growth through Grainger's KeepStock program.

You will follow routing schedules, stock products, resolve issues, and collaborate with sales partners to expand Grainger offerings. A high school diploma and 3 years in selling or service, plus a valid driver's license, are required.