On-Site Service & Inventory Specialist

Grainger; Topeka (KS); On-site; USD 30,000 - 37,000; Full time

Job summary

W.W. Grainger, Inc. in Topeka, Kansas, is seeking an On-Site Service Specialist (OSS) for full-time work. You will support KeepStock implementations, perform machine break/fix at customer sites, and assist with inventory projects across diverse environments.

This role requires 3 years of customer service or warehouse experience, a high school diploma, and strong problem-solving skills. A valid driver's license and automobile insurance are required.

Qualifications

• 3 years' experience in customer service or warehouse environment.
• High School diploma or equivalent.
• Technical skills and experience solving problems.
• Managed several projects simultaneously.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Perform machine break/ fix activities for different machines at the customer's site
• Implement territory work relating to customer inventory projects
• Perform data collection at the customer's site. Ensure accurate information is collected to help direct the KeepStock implementation process
• Perform implementation responsibilities for new customers or new services
• Assist customers with staging, labeling and organizing product at a customer site.
• Complete product relocation and discontinuation process
• Will cover PTO and will have route based responsibilities and activities when needed.
• Actively listens, ask questions, effectively communicates, and fully engages to provide the best customer experience

Skills

Customer service

Problem solving

Project management

Communication

Education

High School diploma or equivalent

Job description

W.W. Grainger, Inc. in Topeka, Kansas, is seeking an On-Site Service Specialist (OSS) for full-time work. You will support KeepStock implementations, perform machine break/fix at customer sites, and assist with inventory projects across diverse environments.

This role requires 3 years of customer service or warehouse experience, a high school diploma, and strong problem-solving skills. A valid driver's license and automobile insurance are required.