On-Site Security Shift Lead: Coach & Respond

Allied Universal; Markham (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

Retirement plans

Holiday pay

Paid vacation

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a shift at a client site in the United States. You will supervise officers, coordinate with the site supervisor and Account Manager, and provide coaching and discipline within policy.

Applicants must have a high school diploma, be at least 18, and demonstrate strong communication, incident reporting, and crisis management skills. Valid driver’s license may be required for driving roles.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Effective written and oral communication and interpersonal skills.
• Able to prepare written reports and logs clearly.
• Must read and understand operating procedures and instructions.
• Licensing requirements may be required by state/local law.
• For driving roles, valid driver's license and clean record.
• Background check and drug/alcohol test may be required.
• Intermediate computer skills to use wireless client-site tech.
• Ability to handle crisis and provide exceptional customer service.

Responsibilities

• Supervise and coordinate delivery of quality services on a specific shift at an assigned customer.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Supervise staff on assigned shift with coaching, recognition and discipline within empowerment range.
• Handle crisis situations calmly and efficiently at the client site.

Skills

Communication skills

Report writing

Interpersonal skills

Customer service

Crisis management

Problem solving

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a shift at a client site in the United States. You will supervise officers, coordinate with the site supervisor and Account Manager, and provide coaching and discipline within policy.

Applicants must have a high school diploma, be at least 18, and demonstrate strong communication, incident reporting, and crisis management skills. Valid driver’s license may be required for driving roles.