On-Site Satellite & IP Network Technician (Tier 1)

OneWeb Technologies, Inc.; Houston (TX); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

HSA contributions

401k match up to 5%

Bonuses

Job summary

Eutelsat Network Solutions is seeking a Network Operations Technician to provide Tier 1 support for a multi-platform network. Based onsite at Ellington Field, Houston, this role ensures seamless operations for a global client base.

You will monitor satellite performance, troubleshoot customer issues, and coordinate system upgrades across satellite, terrestrial, and Wi‑Fi infrastructures. The position requires on-site work and US citizenship.

Qualifications

• Current A+, Net+, SEC+ desired.
• Understanding of IP and RF troubleshooting procedures.
• Strong knowledge of Cisco IOS and networking (TCP/IP, IPSEC, Routing and Firewalls).

Responsibilities

• Resolve customer issues related to end-user terminals and support complex system installations.
• Coordinate resources to resolve network and provisioning issues for customers.
• Monitor satellite transponder configurations in real-time and report anomalies.
• Open and track trouble tickets to resolve network and remote terminal issues.
• Troubleshoot end-user hardware and software, providing training as required.

Skills

IP & RF troubleshooting

English communication

Education

A+, Net+, SEC+ desired

Tools

Cisco IOS

TCP/IP

LTE technologies

Job description

Eutelsat Network Solutions is seeking a Network Operations Technician to provide Tier 1 support for a multi-platform network. Based onsite at Ellington Field, Houston, this role ensures seamless operations for a global client base.

You will monitor satellite performance, troubleshoot customer issues, and coordinate system upgrades across satellite, terrestrial, and Wi‑Fi infrastructures. The position requires on-site work and US citizenship.