Tier 2 Satellite Network Ops Technician

Know Your Opportunity

New York (NY)

On-site

USD 70,000 - 110,000

Full time

2 days ago

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Job summary

Eutelsat invites an experienced Network Operations Technician (Tier 2) to join our in-person team at Ellington Field Joint Reserve Base in Houston, TX. You will act as escalation point, troubleshoot Layer 2/3 issues, and coordinate with vendors for upgrades and migrations.

You’ll monitor routing protocols (OSPF/BGP), firewall policies, VPNs, and perform root-cause analysis to deliver permanent fixes. Candidates should have Net+/Sec+ or equivalent, 3+ years in NOC settings, and strong Cisco

Qualifications

High School Diploma required.
Net+ and Sec+ required.
CCNA and A+ preferred.
3+ years in network operations, NOC/SOC support.

Responsibilities

Serve as escalation point for Tier 1 technicians, resolving complex network issues.
Perform root cause analysis and implement permanent fixes.
Monitor routing, VLANs, and firewall policies; manage VPNs/IPSEC.
Review and update SOPs, runbooks, and knowledge bases.
Coordinate staging, migrations and upgrades with vendors.
Open and close trouble tickets with accurate records.
Provide on-site support for installations; travel minimal.
Work a 24x7 schedule including nights, weekends, and holidays.